These Terms of Service and Conditions (“Terms”) govern the use of the No Gamer Left Behind Foundation (“NGLB”, “we”, “our”, or “us”) website, programs, services, and events. By accessing our website, booking a service, or participating in any NGLB event, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our website or services.

1. ABOUT NGLB

The No Gamer Left Behind Foundation is a not-for-profit organization providing gaming events, group programs, therapeutic play facilitation, educational workshops, and community engagement services. Our programs are delivered on-site at client locations, community spaces, partner venues, and public or private event spaces.

2. USE OF THE WEBSITE

By using our website, you agree that:

• You will provide accurate and complete information
  • You will not use the website for unlawful or harmful purposes
  • You will not attempt to disrupt or disable website functionality
  • You are responsible for maintaining the confidentiality of any information submitted

NGLB may update, suspend, or change website features at any time without notice.

3. EVENT BOOKINGS AND SERVICE AGREEMENTS

Event bookings are subject to availability and are not considered confirmed until:

• A written proposal has been approved
  • A service agreement has been accepted
  • A non-refundable 35% deposit has been received

Final payment is due according to the schedule outlined in the specific service agreement.

NGLB may decline or cancel bookings that conflict with organisational policies, safety standards, or community guidelines.

4. FEES, PAYMENT, AND REFUNDS

• A 35% non-refundable deposit is required to secure any event date
  • Remaining balances must be paid according to the agreed terms
  • Additional fees may apply for specialised programming, travel, staffing, or equipment
  • A security deposit may be required for high-value gaming assets
  • Refunds are provided only in accordance with the written service agreement

If NGLB must cancel an event due to unforeseen circumstances, clients may receive a refund or the option to reschedule.

5. CLIENT RESPONSIBILITIES

Clients agree to:

• Provide a safe, accessible venue suitable for participants and staff
  • Ensure adequate space, tables, seating, and lighting
  • Communicate all accessibility needs or accommodations prior to the event
  • Inform NGLB of group risks, behavioural concerns, or special requirements
  • Supervise minors when required by law or organisational policy

NGLB may refuse to run an event if conditions are unsafe or inconsistent with our values.

6. PARTICIPANT CONDUCT

All participants must follow NGLB’s All-Inclusive Gaming Policy, including:

• Respectful behaviour toward staff, volunteers, and participants
  • Zero tolerance for harassment, discrimination, or disruptive conduct
  • Compliance with facilitator instructions and safety guidelines
  • Respect for games, equipment, and venue property

NGLB may remove individuals or end events early if conduct policies are violated.

7. YOUTH, SENIOR, AND VULNERABLE PARTICIPANT PROGRAMS

Programs involving minors, seniors, or vulnerable individuals may require:

• Parent or guardian consent
  • On-site supervision from responsible adults
  • Emergency contact information
  • Advance communication of medical, accessibility, or behavioural considerations

NGLB follows community program standards to protect participant safety and well-being.

8. RISK ACKNOWLEDGEMENT

Participation involves minimal physical risk but may require cognitive or emotional engagement. By participating, you acknowledge that:

• You assume all typical risks associated with recreational gaming
  • You accept responsibility for your actions during the event
  • You will disclose relevant concerns or limitations prior to participation

NGLB is not responsible for injuries or incidents arising from unsafe behaviour, undisclosed conditions, or venue hazards.

9. EQUIPMENT USE AND DAMAGE

Clients and participants agree to:

• Use games and materials as intended
  • Report any damage immediately
  • Acknowledge that misuse resulting in damage may incur repair or replacement charges

Security deposits may be applied or withheld according to the service agreement.

10. INTELLECTUAL PROPERTY

All original NGLB materials, including therapeutic curricula, wargaming scenarios, teaching aids, and written content, are protected by copyright.

Clients agree not to:

• Copy, record, or reproduce these materials
  • Modify or distribute materials without written permission
  • Claim ownership of NGLB-created content

11. PRIVACY AND DATA USE

NGLB collects, stores, and uses personal information in accordance with our posted Privacy Policy. By using our website or submitting information, you consent to those practices.

12. LIMITATION OF LIABILITY

To the fullest extent permitted by law, NGLB is not liable for:

• Indirect, incidental, or consequential damages
  • Losses caused by venue-related issues, weather, or third-party service failures
  • Injuries arising from participant behaviour or conditions outside our control

NGLB’s maximum liability is limited to the amount paid for the associated service.

13. INDEMNITY

Clients agree to indemnify and hold harmless the No Gamer Left Behind Foundation, its staff, volunteers, and facilitators from claims or damages arising from:

• Participant behaviour
  • Venue hazards not controlled by NGLB
  • Misuse of equipment
  • Failure to follow instructions or policies

14. TERMINATION AND REFUSAL OF SERVICE

NGLB reserves the right to:

• Decline service
  • Modify event plans
  • Remove individuals
  • End events early
  • Cancel future services

This may occur if safety, legal compliance, or organisational values are compromised.

15. GOVERNING LAW

These Terms are governed by the laws of:

• The Province of Alberta, Canada, for Canadian services and bookings
  • Applicable U.S. laws for U.S.-based individuals accessing the site

Any disputes will be resolved in the jurisdiction where the service originated.

16. CHANGES TO THESE TERMS

NGLB may update these Terms at any time. The revised version will be posted with a new “Last Updated” date. Continued use of the website or participation in services constitutes acceptance of the updated Terms.

17. CONTACT INFORMATION

For questions or legal concerns related to these Terms, contact:

No Gamer Left Behind Foundation
64 Morgan Crescent
St. Albert, Alberta
T8N 2E4
Email: legal@nglb.ca
Phone: 1-289-383-0199
Website: https://nogamerleftbehind.com